Return reason problem the customer does not like the product

Good morning,

I have a customer who wants to return his product claiming that he does not like it, is this a valid reason for return?

THANKS

b-store30

Posted 2 years ago·Last reply 2 years ago

3 comments

fab_finds4u

·2 years ago

Any reason is a valid reason when your policy is (60 day) returns accepted.

kensgiftshop

·2 years ago

It is for me, I don't want my buyers keeping an item they are not happy with.

You accept returns, so they can return it for any reason.

As long as you're dropshipping that cheap junk from that country, you can expect a lot of returns.

xadexane

·2 years ago

@b-store30 wrote:
I have a customer who wants to return his product claiming that he does not like it, is this a valid reason for return?

Yes, that's a valid reason for return, if you accept returns.

Otherwise (which would be unwise) you might be able to click Decline on the return request.