return of shoes that are the wrong size compared to listed | Returns

marriedinvegas1999 · 2023-02-07T19:00:30.932000Z

I purchased shoes on ebay and they went to the authenticator. The shoes were listed as US size 15. We got them, they are a US size 16. Then asked to return them and they went back through the authentication again. I had them in my possession opened for less than 15 minutes when I realized they were too large and listed wrong. ebay says now they are not in the same condition as when they had them through authentication. I do not know what this means. They were listed as a 15, they are a 16. We have the badge on them, same box, same everything. I even sent them the USPS return information, Fed ex drop off time, etc. I am not sure why they would say they aren't in the same condition. What would I have done in 15 minutes with shoes that say size 16 when they are supposed to be a 15. I tried contacting the seller and the message was returned to me and said try again later.

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