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    Discussions
    • Buying & SellingChevronRightIcon
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    Return item in description states as-is

    on the page it states does not accept returns.  In the Description it states

     
    It was Functional when The company closed down 3 years ago. I do not have a way to test this ... it is being sold AS-IS which is why the low starting price...
    Item is not returnable for refund again it is purchased as is !!!
     
    What recourse do I have
    pharroh65
    pharroh65
    618View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    9 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    momtoabeautifuldaughter

    momtoabeautifuldaughter

    ·1 year ago
    Love my beautiful daughter92View listings
    @pharroh65 wrote:

    on the page it states does not accept returns.  In the Description it states

     
    It was Functional when The company closed down 3 years ago. I do not have a way to test this ... it is being sold AS-IS which is why the low starting price...
    Item is not returnable for refund again it is purchased as is !!!
     
    What recourse do I have

    Your buyer has the 30 day eBay Money Back guarantee. Your as is no returns means diddly

                                           
    house*of*paws

    house*of*paws

    ·1 year ago
    779View listings

    Hi @pharroh65 

     

    Please provide the Item Number of the listing.   Being able to read the entire listing will let us know what recourse you have.

                                           
    momtoabeautifuldaughter

    momtoabeautifuldaughter

    ·1 year ago
    Love my beautiful daughter92View listings
    @house*of*paws wrote:

    Hi @pharroh65 

     

    Please provide the Item Number of the listing.   Being able to read the entire listing will let us know what recourse you have.

    They are the seller, I just realized this

    eBay item number:196939567964


                                           
    simba6

    simba6

    ·1 year ago
    2306View listings

    You can issue a paid return label and refund in full when you receive it back.  Or, you can just give a full refund and let the buyer keep it for free.  If a case is filed and you choose neither, eBay will choose  the latter for you and ding you for poor customer service.

     

    There is no such thing as no returns selling in this venue.

                                           
    fab_finds4u

    fab_finds4u

    ·1 year ago
    257View listings

    Everything sold is "as is" described. But you are trying to convey because it was working 3 yrs ago you won't  take a return on it.

     

    You should know what you say about being as is meaningless. If it doesn't  work you will be refunding.

                                           
    loose_goose_garage

    loose_goose_garage

    ·1 year ago
    4003View listings

    This is when you need to list is as "For Parts or Not Working"

                                           
    grand-and-glorious-purpose

    grand-and-glorious-purpose

    ·1 year ago
    Cosmic Visionary1264View listings
    @pharroh65 wrote:
     
     
    What recourse do I have

    Depends on if you are the buyer or seller.

                                           
    kensgiftshop

    kensgiftshop

    ·1 year ago
    389View listings

    @pharroh65 

     

    Your As Is and Not Returnable doesn't mean anything if the buyer says it's defective.

    Accept the return and provide a shipping label, if you want it returned before refunding.

    If you don't want it returned, just refund and let them keep it.

                                           
    momtoabeautifuldaughter

    momtoabeautifuldaughter

    ·1 year ago
    Love my beautiful daughter92View listings

    It's totally refundable/returnable if it doesn't work

    Ignore all that they say as it's just not true....eBay money back guarantee overrides that

                                           
                                                                                     
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