Per eBay's Money Back Guarantee for buyers, which every buyer should read, when a buyer receives something that is not as described, he has 30 days to open an item not as described case with eBay,
Go to your Purchase History and find the item in question. Click on "want to return". Click on "not as described.
Your seller has 4 days to respond to your request by sending you a prepaid return label. If that doesn't happen, return to the case and ask eBay to step in. You will be refunded by eBay from the seller's funds and will not be required to return the item.
PLEASE read the MBG. We all hope you won't have this problem again. But if you do, by reading the MBG, you'll know how to handle it.
PS: Just curious: On this ID, you just registered on eBay on June 15, 2024. So, in 4 days, you have shopped on eBay, paid, received your purchase and have determined that it was the wrong item?
mtgraves7984
·2 years agoreceived wrong item how do i get my money back
@pab11162
You open a Return request and return the item to the seller. When the seller gets it back, you get your dollars back.
soh.maryl
·2 years agoPer eBay's Money Back Guarantee for buyers, which every buyer should read, when a buyer receives something that is not as described, he has 30 days to open an item not as described case with eBay,
Go to your Purchase History and find the item in question. Click on "want to return". Click on "not as described.
Your seller has 4 days to respond to your request by sending you a prepaid return label. If that doesn't happen, return to the case and ask eBay to step in. You will be refunded by eBay from the seller's funds and will not be required to return the item.
PLEASE read the MBG. We all hope you won't have this problem again. But if you do, by reading the MBG, you'll know how to handle it.
PS: Just curious: On this ID, you just registered on eBay on June 15, 2024. So, in 4 days, you have shopped on eBay, paid, received your purchase and have determined that it was the wrong item?
Open an a return for not as described.
Read here for how to do that >>>>Returns, items not received, and refunds for buyers