Randomly Received a Small Refund
A few hours ago, I received a tiny refund for a purchase I made back in May 2023. Here's the thing - I did not request for a refund. The refund is less than a dollar. Should I be suspicious of something here? Should I contact the seller? It feels completely out of left field.
54 comments
traco1958
·2 years agoI had the same thing happen. Is it a scam. Nobody answered you to let you know what is up?
house*of*paws
·2 years ago@traco1958
What do you mean by ‘Nobody answered you…’?
It was explained multiple times that these small refunds are for sales taxes collected on shipping costs after the buyer’s state (MI, KS, other?) changed their tax laws.
It is NOT a scam.
traco1958
·2 years agoOh ok I did not see that. Thank you for clearing that up. It just happened in the last few days so I didn't know. Thanks again!
valueaddedresource
·2 years ago@collector_1234 I see from your listings you are in Kansas - looks like they also changed their sales tax laws regarding collecting of tax on shipping last year.
https://www.ksrevenue.gov/taxnotices/notice23-02.pdf
https://www.salestaxinstitute.com/resources/kansas-no-longer-taxes-delivery-charges-as-of-july-1-2023
Following changes to the tax code that were made during the 2022 legislative section, as of July 1, 2023, Kansas no longer imposes sales tax on delivery charges that are separately stated on the invoice, bill of sale, or other documentation given to the purchaser.
@stimpyfan20 what state are you in?
stimpyfan20
·2 years agoI wasn't aware that was public information I didnt want to disclose that myself but yes I am in Kansas, I guess the links you posted clear up the confusion about this situation.
Hopefully I just get the refunds and thats the end of it.
valueaddedresource
·2 years ago@stimpyfan20 sorry for any confusion - it's only public information if you have active listings for sale, which is how I was able to see that collector_1234 is in Kansas (the city and state are shown for item location on the listing page).
But glad it helped clear things up for you too!
stimpyfan20
·2 years agoOkay so as of now 1/24/24 I'm experiencing this phenomenon, I got nearly 20 listings I bought in July Partially refuned for .20 cents here to .50 cents there.
I don't live in Michigan and from what I was able to collect the listings that still were archived (cause ebay deletes some full detailed listings they way they were originally posted for sale if they are older than 90 days) none that I could tell where from Michigan.
From this log here it seems the automated service is no help or is customer service humans if you can get ahold of one not contacting sellers.
For now my only guess is maybe my state changed their sales tax law as well and ebay is giving out refunds for sales taxes they shouldnt have charged and I'm experiencing what is happening to people that buy or sell from Michigan
No real clear answer just some good theories, either way I'm just hoping it's not something that will prevent me from buying in the future or make it necessary where I may need to change my debt to get whatever this is to stop if it shouldnt be happening, honestly I don't know just trying to make sence of it. Also seems just laughable that the only real clarity to this issue is from the Ebay buyer/seller community and not the cooperation themselves at least we look out for each other.
mydayisday6
·2 years agoI’m happy to have found this post. I received a handful of refunds today and was confused and concerned. But seeing that it has happened to other people and the “reason†for it has eased my concern.
dictation-mall
·2 years agoSame here. It's really a pain for our accounting system.
miguy70
·2 years agoIn Michigan as well, and have been receiving these randomly for the last couple of months. Never could figure out until now - yeah it is probably a sales tax on shipping refund due to MI law changes
0hnobinki
·2 years agoI received a refund. It included the order number and I was able to find the order it referred to. I also am in Michigan as someone mentioned. Interesting.
xxxh3llsang3lxxx
·2 years agoThis started happening to me too. I contacted the seller with no response. And there's of course no way to actually speak to a person through eBay to see what is going in because the automated system is terrible
cl_kid
·2 years agoSAME HERE, 10 or 12 such refunds of only pennies over the last several days!
thejokerswild2k5
·2 years agoI also live in Michigan and same thing here. I have gotten quite a few of these and was starting to wonder why I was getting so many of these. Thanks to all in this post for the info/help!
angedesn43
·2 years agoI also have been getting them sent on PayPal all never more then a dollar I also live in Michigan if you found anything out please let me know
redsxoie
·2 years agoI just received two refunds for purchases in May 2023. I also live in Michigan. The tax for shipping theory makes sense. Thanks for connecting the dots for us as it did seem like some kind of fishing scam.
marshamae
·2 years agoI called ebay about 3 of these little refunds. They INSISTED that they were being made by the sellers. I contacted the sellers and they DID NOT refund the money. One said they would check into it and the other two just told me not to worry about it. Im going to contact paypal next because they have already collected the fees and are losing money I believe. Refunds can be any amount. I am getting them showing in my paypal account as credits as well. I think ebay has some kind of system glytch and nobody there wants to pass it on or be concerned about it.
mickie586
·2 years agomy credit card statements are showing over a hundred refunds for 0.03 cents
some are 0.05 and some as little 0.01 cents, don't know why, how would I find
out,I guess I'll have to contact Ebay customer service.
angelwith9mm
·2 years agoI've gotten three tiny refunds back over the last month. I also use PayPal. Very strange for sure!
tamiam42
·2 years agoHm. I wonder where the refunds will go if I removed all my payment methods? 🤔
tamiam42
·2 years agoI just received an email with the exact same thing! A $0.34 cent refund on my credit card. I haven't purchased anything on eBay at all this year. So I just went in, changed my password, deleted my saved payment cards. There are no messages in my inbox on eBay regarding this 34 cents. This INFURIATES me. I would delete my entire account, but I don't want to lose my "seniority" or buyer ratings. Makes no sense. Maybe it's a ploy from eBay to members who haven't used eBay in awhile to get you back into your account and buy something? God who knows. I am so sick of new tech and frauds.
yu_gi_ig
·2 years agoMy refund was from may also that I just received today. I’m guessing it’s some kind of internal audit from eBay
1978wolverine
·2 years agoI'm from Michigan and received a couple of these. Both were small amounts and were from an order back in May 23. The email I received had the amount of the purchase so I went back to my purchase history and saw the details for that item. It was due to charging tax for shipping costs.
mycaptain
·2 years agoI am also from Michigan and have received about 6 of these tiny refunds. The overcharge for taxes on shipping costs makes sense, as does the explanation that eBay is trying to clear all these up by the end of the year. These came in with absolutely no explanation from eBay.
chizzy_deals0915
·2 years agoI’m in Michigan as well and have got a total of like 20-25 refunds that range from .2-.15 cents that go back to about April-may. So I’d assume the tax reason is why. But also eBay is trying to make sure they get it all done before the end of the year so IRS doesn’t fine them. lol
von-yesselstyn-restorations-1
·2 years agoSame thing happening to me, multiples of these.
kalyoth
·2 years agoI have been receiving postage refunds from USPS for overcharges. Might it be that? I round up in ounces & sometimes it bumps into larger class.
12345jamesstamps
·2 years agoOh my!
I give refunds to my International buyers all the time for combined shipping because they can't add all their items in the shopping cart. And a lot of these never ask for a refund of combined shipping. Its just the right thing to do.
lionshead62
·2 years agoI am getting LOTS of those too. I do NOT click the "get in touch" link. If something seems fishy ....
tamiam42
·2 years agoNo, I do not click on ANY links in this email. This is just so STRANGE. You would think eBay would put this on their front page alerting buyers what these 34 cent refunds are for.
xtack14
·2 years agoI've gotten about three or four of these in the last week. From what I can figure, the refund seems to correspond with the tax I was charged on the shipping amount. Haven't heard anything official though.
penguins_dont_fly
·2 years agoIt isn't even possible for a seller to issue a refund on a sale that is over 90 days old (through eBay, anyway) and all sellers are in Managed Payments now, there is no PayPal connection at all for eBay orders on the Seller side.
If I had to guess, I would say it was a Sales Tax refund ... eBay miscalculated something and is now issuing refunds.
Just a guess.
alittlespark
OP2 years agoYour guess makes sense to me! Thank you for giving me more insight! Truly, I appreciate you and the others who've taken the time to answer my question with your knowledge and expertise. 😄
valueaddedresource
·2 years ago@penguins_dont_fly that was my first thought as well and seems like the most logical explanation.
@devon@ebay @kyle@ebay @elizabeth@ebay can you look into this for us please? I understand you can't provide account specific information, but could you check with the tax department for any general information you could share or to confirm if there has been a situation that may have triggered automatic refunds of tax overpayments?
scholtenj
·2 years agoI have been having the same thing happen. I have already received a refund for an item, but a couple weeks later a 34 cent, or 56 cent, or 22 cent pops up. I use PayPal to pay. Does that have anything to do with it?
alittlespark
OP2 years agoI am not too sure? I did use PayPal to pay, but I never requested a refund for this item. Honestly, I have yet to ever request a refund, hence why this is so strange to me.
albertabrightalberta
·2 years agoHow do you know which seller it's from? A listing from May 2023 can't be retrieved. I'm not sure it's possible for a seller to issue a refund from a 6-month old order.
Was there any note included in the refund?
alittlespark
OP2 years agoWhen I got the email from eBay, it included the order number. I checked my purchases with said number and the item it matched with was bought back in May. There wasn't a note. If it is not possible for the seller to issue a refund for such an old order, then I guess eBay just did this randomly? Strange all around.
Unavailable member
·2 years agoIt is odd. Never heard that one before. Maybe it’s a ploy to get you to come back and buy more.
alittlespark
OP2 years agoHeh, that would be a unique ploy! But the seller does not have any items for sale at this time.