Purchase History Not Updated | Returns

bob30338 · 2024-08-12T19:35:23.271000Z

I am trying to return a defective item and am being told that there is no record of it being purchased. Yet, I have confirmations, ship notices and delivered product for two items purchased this month. Nor can I find that they were never ordered. What is going on?

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Purchase History Not Updated | Returns | eBay Community