All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
    • Buying & SellingChevronRightIcon
    • ReturnsChevronRightIcon
    Purchase History

    Cannot return an item ordered because it does not appear in my Purchase History.

     

    jhar3311
    jhar3311
    44View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    dare-2046

    dare-2046

    ·2 years ago
    0View listings
    @jhar3311 wrote:

    Cannot return an item ordered because it does not appear in my Purchase History. 

    Get help now @jhar3311 if you accidentally checked yourself out as a guest at this page.

     

    Otherwise, open the email eBay sent when you were confirmed

    -- click the big blue button to get back to the listing

    -- click see your odor details

    -- click Additional actions

    -- click Return this item to start your return request.

                                           
    orangehound

    orangehound

    ·2 years ago
    2748View listings
    @jhar3311 wrote:

    Cannot return an item ordered because it does not appear in my Purchase History.

     

    @jhar3311 

     

    When did you order the item?

                                           
    jhar3311

    jhar3311

    OP2 years ago
    44View listings

    A couple of weeks ago. 

                                           
    playwithitagaintoys

    playwithitagaintoys

    ·2 years ago
    3645View listings

    Thanks for that info.

                                           
                                                                                     
    •                                                              
    •                                                              
    •