A seller returned an item without initiating a formal return request. Am I losing out on anything from eBay if I refund this seller without demanding a formal return request?

@steve7485 wrote:A seller buyer returned an item without initiating a formal return request. Am I losing out on anything from eBay if I refund this seller buyer without demanding a formal return request?Since you don't have a return policy, you wouldn't have been obligated to agree to a remorse return request and I would assume that's what this is based on the fact that the buyer didn't open a claim. Although you aren't obligated to issue a refund because of the bu...

Off-the-record returns | Returns

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