"No Access to Delivery Location" on a return

Question

I did a INAD return, which seller accepted. I printed the return shipping label that ebay sent me and shipped the item back. Tracking reports yesterday "No Access to Delivery Location." There apparently was no attempted delivery today. What do I do if the return can't be delivered?

nenu-5410 · Accepted Answer

@kssteve wrote:

I did a INAD return, which seller accepted. I printed the return shipping label that ebay sent me and shipped the item back. Tracking reports yesterday "No Access to Delivery Location."

There apparently was no attempted delivery today. What do I do if the return can't be delivered?

You're covered. eBay policy states:

Proof of delivery for returned items
Returns should be sent with tracked shipping that can be independently validated.

We require all of the following to prove a successful return delivery:

A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered);
The date of delivery or attempted delivery;

But you may have to contact eBay to point out the attempted delivery, in order to get a refund.

lakefor94 · Answer

@kssteve As @nenu-5410 stated: " But you may have to contact eBay to point out the attempted delivery, in order to get a refund." That will probably work.