Per eBay's Money Back Guarantee for buyers, if a buyer has not received his purchase by the last estimated delivery date as seen in the listing, the buyer has 30 days after that EDD to open an item not received case with eBay. If there is, however, tracking showing it's moving, eBay may ask the buyer to wait a little longer.
If you will read the MBG, it explains exactly how the buyer can go about doing this.
The Money Back Guarantee is really quite good for sellers, but you have to read it, understand it and use it in a timely fashion. Remember, you have 30 days to open an INR case with eBay.
If the item hasn't arrived by the last estimated delivery date in your purchase history, then you need to open an INR (item not received) case with ebay. You can do this by clicking on "more options" from the listing on your purchase page.
soh.maryl
·9 months agoPer eBay's Money Back Guarantee for buyers, if a buyer has not received his purchase by the last estimated delivery date as seen in the listing, the buyer has 30 days after that EDD to open an item not received case with eBay. If there is, however, tracking showing it's moving, eBay may ask the buyer to wait a little longer.
If you will read the MBG, it explains exactly how the buyer can go about doing this.
The Money Back Guarantee is really quite good for sellers, but you have to read it, understand it and use it in a timely fashion. Remember, you have 30 days to open an INR case with eBay.
tinsoldierunderground
·9 months ago@edwin.pad1lla
If the item hasn't arrived by the last estimated delivery date in your purchase history, then you need to open an INR (item not received) case with ebay. You can do this by clicking on "more options" from the listing on your purchase page.