Lamp from erby

Question

I purchased a lamp, and it was sent but arrived shattered. I have contacted eBay and FedEx and had no reply. I bought it for a 3-month credit payment through PayPal. I want this cancelled as the lamp is of no use to me. I also want to know what to do with the shattered mess.

kensgiftshop · Accepted Answer

@mamj4361yhs3

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.