Item Refunded and yet Seller never Fullfil the refund
Summary: cprt911 expressed frustration about a transaction with a seller on eBay, where an item description was incorrect, and despite returning the item and being promised a refund, they have not received it. The seller initially communicated but has since become unresponsive. cprt911 is seeking advice from the community, as the eBay resolution center has already closed the refund case.
Dear Ebay Community,
Good day to you.
I have purchased an item from seller in July'26 where item description is incorrect. I have communicated with seller for returned and shared the parcel return photos via Registered Air Service from my own pocket. The parcel reached seller given address on 25th Aug'26 ( USPS tracking shown the exact date of parcel arrival).
During the transit period, I have continued to exchange email with seller who promise to refund upon goods arrival. Again, two weeks after good arrival and yet seller has not refunded the monies. The last email from seller was received on 8th Sept 2026 where he has injured the leg and has difficulty to move but thereafter silent.
I have continued to send reminder emails and yet seller remain silent.
Kindly advise what else I can do as the resolution center has closed the refund case.
Appreciate your assistance and advise.
Sincerely yours
Dom
