International Return Automatically Closed by Ebay | Returns

eazydoezitsales · 2024-05-30T19:29:33.646000Z

I purchased a video game that was complete in box that upon arrival had some damage to the box and so I wanted to return it. I asked the seller for additional pictures and could not really see the damage on the box even though it was in the photograph. The seller offers no question returns, so I opted for the reason "I did not like the item" because I didnt think it was fair to make the seller pay retun shipping because I did not notice the damage on the item. Issue is, that I initiated a return through ebay, I retuned the item in the alloted time and Ebay states I should have receieved a refund today. What actually happened was that ebay closed the case and said I am not eligible for a refund without stating a reason why. So now, I am out the returned Item, the money for the returned Item and the additional postage I paid out of pocket to return the item. Is it no longer safe to make international purchases on ebay? Why would ebay override the seller return policy?

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International Return Automatically Closed by Ebay | Returns | eBay Community