I won an auction for Ecoflow Delta Pro Ultra. Now, it looks like I fell into a scam.
Seller [Removed by mod] claims it was delivered. Other buyers also claim similar non-deliveries. I started a case with Ebay. I got this message maybe 5 days ago from Ebay: "Hang on, we're still reviewing your case. We'll be in touch with you soon." What does this mean?
Since then, I see about 20 more sellers from China that are selling EcoFlow products. Looks like a lot of scams going on here.
13 comments
saylesville2003
·6 months agoThe company sells directly on Ebay and some of their prices appear reasonable.
whall64
·6 months agoI agree should have known better but it was listed as money back guarantee
whall64
·6 months agoHow can we tell ebay about it they are getting alot of people.but i sould have known didn't do my research
soh.maryl
·9 months ago"Seller claims it was delivered."
It does not matter what the seller claims, what did tracking say?
ed4333ed
OP8 months agoTracking says it was delivered to my zip code
jonathanbrightlight
·8 months agoThen it was likely the fake tracking number scam. The tracking number is a real tracking number, but for a package that contains something of very little value sent to an address in your zip code but not to you. Since privacy laws and policies only allow eBay to verify the zip code where an item was delivered, and not the full address or even the street name, that seems to have resulted in eBay having no consistent resolution for this. That is why reaching out to your credit card issuer was recommended, they have different approaches to dealing with this and are usually a good way for you to be made whole.
whall64
·6 months agoI'm gonna wait till next day after delivery date and contact PayPal
roccotacodad54
·9 months ago"sellers from China"
Live and learn...(hopefully).............................
ed4333ed
OP9 months agoI have some Ecoflow products. They seem well made and reliable. I'm not sure where they are made, but I wouldn't be surprised if they are made in China. I just made a bad choice on which seller to buy from. The seller's feedback looked ok till 6 auctions ended all at the same time then multiple bad feedbacks all came in at once. Minus 3 feedback rating now and I haven't even entered my two negative feedbacks.
tobaccocardyahoo
·9 months agoIf this is the fake tracking number scam, open a dispute with your credit card issuer. They are more likely than Ebay to grant your refund.
whall64
·6 months agoMine says untrackable shipped speed pac
eburtonlab
·9 months ago@ed4333ed
If the buyer actually receives something, the buyer can file a "not as described" return within thirty days for a full refund. In fact, any buyer on eBay can file a "not as described" return, provided the buyer is willing and able to return exactly what was received.
If tracking shows delivery but nothing arrives and the buyer can obtain some hard copy documentation (email is not good enough) that says that the package was not delivered to the buyer's address or documentation that shows the weight or size of the package cannot possibly correspond to the ordered item, or the shipping date precedes the order, then the buyer may be able to contact eBay via social media direct message, provide that documentation to eBay and get help with "false tracking".
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
With "false tracking" if you go through a standard automated "item not received" case, on the other hand, you will lose the case because the seller can provide tracking that appears to show delivery. If you then appeal, you may have some additional options at that point. It appears that eBay has added a new appeal option regarding "delivery to another address", but I do not know how effective that is compared to contacting eBay via social media with documentation and explicitly mentioning "false tracking", which seems to work provided you can obtain the necessary documentation.
If you are unable to get help through eBay, you may have recourse through your payment method, though you should probably exhaust all your eBay options first since once you go through your payment method, eBay will no longer help with that transaction.
In general, you can avoid a lot of headaches by choosing to purchase only from established sellers that have recent and past positive feedback as a seller for selling items in the same category that you intend to buy. If someone is selling a dozen apple watches, but has no feedback, or only has feedback as a buyer, or only has feedback for selling dress patterns or fishing lures (actual examples I have seen), perhaps wait until they have a track record of positive feedback for selling electronics before you buy from them.
12345jamesstamps
·9 months agoMust have had something to do with 'estimated date of delivery'.
'other buyers'...so why buy?
And from China?