I purchased an item but the website can not find my item that I want to return. I attached the ordr
order # . The website will not let me move further with return, yet I have the original invoice and order #
3 comments
order # . The website will not let me move further with return, yet I have the original invoice and order #
soh.maryl
·8 months agoIs the item in your Purchase History? What is your reason for wanting to return it?
eBay identifies purchases by their item #.
12345jamesstamps
·8 months agoIs the return in the time frame of 30 days?...not 31 days or more.
kensgiftshop
·8 months ago@johmoor72
Did you order as a guest?
Here is some information on guest orders.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065