How to refund on item returned to sender. Tracked correctly | Returns

74wil19 · 2024-06-23T17:25:40.478000Z

Im in the uk. I sent a large item to a buyers specified address on sale info. i sent the item tracked to the correct address but the courier was unable to post it. They tried three times so the item is on its way back to me. If i want to cancel the sale ( when the item is back with me) what amount should i refund the buyer? i dont want to post it again but dont feel I should be out of pocket as i did everything correctly. many thanks for any suggestions.

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How to refund on item returned to sender. Tracked correctly | Returns | eBay Community