How to Handle Case Where Buyer Returned Empty Box Instead of item? (Have video proof of opening) | Returns

gemmintcard · 2024-09-03T23:55:54.708000Z

Ebay just sent me a notice that my dispute case against my buyer had been found in their favor because they sent back an empty box using the label I paid for. I would like to open a dispute and include the video I have of myself opening the return and it being empty. Has anyone been able to fight a case like this, any help is much appreciated.

Discussions

How to Handle Case Where Buyer Returned Empty Box Instead of item? (Have video proof of opening) | Returns | eBay Community