How to contact a live representative for real help appealing a denied return
I need to speak with a live representative who can assist with an appeal of a denied return of counterfeit products.
4 comments
I need to speak with a live representative who can assist with an appeal of a denied return of counterfeit products.
redmodelt
·5 months agoDid you open an actual Not as Described return or just contact the seller. If you opened a return using the Money Back and NAD return, the seller cannot refuse it.
They have 4 days after the return is opened to send return postage or refund and let you keep the item, on day 5 after it is opened, if they don't respond, you have eBay step in to get the refund.
There are exceptions on how this is handled if non USA seller but we can't see your account to know what is going on.
mtgraves7984
·5 months ago@carter2033
You're saying that a seller denied a Return when you cited a 'Not as Described' reason? What's the listing number? 👀
klhmdg
·5 months agoWhat you are looking for is not available.
There are no live representatives that can help with a denied return.
Please read the MBG.
You have 30 days from delivery to file a Not As Described claim.
You just follow the instructions after you file.
soh.maryl
·5 months agoFor starters, why don't you return here and spell out all the details of your issue?
The experienced eBayers who staff this Board would like to offer help or advice.