How do I purchase a return label? No option that I can see.
I need to return an item. The seller has approved this return. I really need to purchase a label from eBay. The drop down does not offer this option.
11 comments
I need to return an item. The seller has approved this return. I really need to purchase a label from eBay. The drop down does not offer this option.
dots4u
OP2 years agoNote to self; triple check size and tire model.
dots4u
OP2 years agoI have a UPS account. I think it was $70 so that's a no-go. It's a $65 item.
stainlessenginecovers
·2 years agoWill cost $119 USPS Ground Advantage with Ebay discounts (10 lbs- 26x26x9) if going coast to coast.
stainlessenginecovers
·2 years agoDo as shown in #1 above- buy a return label from YOUR preferred carrier. So you have to go to UPS or Fedex or Post Office and purchase a return label, affix it. (you can also purchase a label at usps website)
Then, do #2- 'submit' the tracking number on the 'return case' (if you do not, then #3 may not happen and #4 cannot happen as there would be NO proof the item was 'delivered' back to the seller.
NOTE THAT; with a 'tire' of that size, the 'cost' of a label may be as much as you paid for the tire, you would net $0. Be sure to input the correct 'box' size (and find a way to box it up) or try at a UPS store to see what it would cost.
xadexane
·2 years agoClick SEE RETURN DETAILS to see @dots4u if you already have a refund, which means you cannot buy a return label to send back to the seller as they don't want the label back.
dots4u
OP2 years agoThank you for replying. I just started the return. No refund has been given. This is what I see when I click on Return Details.
wastingtime101
·2 years agoThere are certain situations where a return label may not be available through eBay. If you're willing to share the item number I can take a look for a few of the most common reasons @dots4u and help with next steps.
dots4u
OP2 years agoSure.
Item number: 315523062748
wastingtime101
·2 years agoThanks - I had a feeling based on your recent received feedback it was going to be either a tire or a large automotive part.
There are 2 problems: 1. the item may exceed the weight/dimensions for USPS and 2. the cost of the label may exceed the refund amount (item cost)
For both of those reasons, you will not be able to purchase the return label through eBay.
Was the tire shipped shrink wrapped? In a box? Loose with a label stuck to it?
What are the weight and dimensions?
Based on that info I can point you to which carrier(s) will ship the tire - though to be honest, it may not be worth it. You might be better off selling it locally for cash.
dots4u
OP2 years agoShoot, what a mistake.
The tire was shipped to me by FedEx. It's marked 25x25x9, 20lbs. No box or wrap.
wastingtime101
·2 years agoThat's within the weight and dimension limits for all carriers: USPS, UPS and FedEx.
UPS and FedEx will hit you with surcharges for shipping a tire that's not in a box. Because it's oversized that will increase the ship cost for all carriers.
What are the ship from and ship to zip codes? I can get some estimates for you and you can decide if it's worth shipping back.
Edit to add:
For USPS Ground Advantage, based on dimensional weight, the cost will range from $30-$90 depending on distance traveled, and that's before you tack on the $22 surcharges for length and volume. So really the range is $52 - $112
That's the online discounted rate. Much higher if you buy a label at the PO.
I can check UPS if you want, but based on the expected refund of about $64 (+tax), after paying for shipping you will be less out of pocket selling it locally, as I suggested earlier.