Help w Seller that Denied a return
I bought an exhaust for my sons truck and the sellers listing said it fit his truck.
It didn't fit.
I sent a message to the seller explaining (before the 30 day return window).
He immediately responded and seemed like he'd help identify why it didn't work.
He asked for pictures so that he could reach out to MBRP directly about it.
I kept reaching out for status and he didn't respond.
After multiple attempts with no response, I finally requested a refund (outside of the 30 day window) and he denied it.
Now I can't even appeal it.
How do I request help from ebay ? He clearly had the item listed wrong and acted like he was going to help but did NOT.
What can I do ?
2 comments
kensgiftshop
·2 years agoSorry, once the MBG expires, Ebay will be no help.
If you paid through Pay Pal, open a case with them or contact your payment source.
Unavailable member
·2 years agoIf the seller has a no returns policy and you opened a return citing " doesn't fit" it is a remorse reason that a seller can deny.
Your only option now is to file a chargeback with PayPal if that is how you paid or your credit card company for Not as Described for a refund.