Having trouble returning a certain part
I want to return a certain part I order on June 2nd and for the past few weeks I have been trying to return it. At first I followed the returning process but then it told me that I would be able to get my shipping label for this part on July 2nd. By then I have still not gotten the shipping label so I opened a case hoping that I would get the shipping label with your help but then noticed I have given the wrong information and closed the case and now I am not sure if I am still able to return this part.
Order # : 02-13163-52901
2 comments
titipeo
·1 year agoPlease get familiar with eBay’s money back guarantee, would have save you time and money. Once told a date, you can go back after it and ask eBay to step in.
If you closed a return, you can’t open another it’s one time only.
You should have waited the seller is given 2-3 days to send you a label. If you don’t get the label you can go back to the return case to ask eBay to step in.
But eBay can no longer help since you were impatient and closed the case.
Your only option now would be to file a chargeback through the payment source used to pay for the item in question.