Free Returns for P&A increased return rate +2% so far

Over 6% return rate! omg, omg, omg, ohhhh my gawd! ahhhhhh

Thanks for the last buyer remorse return making us loose over $90 in shipping and valuation of said product. Perfect! Magnificent! Wonderfreakingyassss!

Where ohhhhh where is the increase in sales? If FREE SHIPPING is what buyers want. Where are the buyers? Haven't seen any increase. disappointing, just another hand on the utter, milking our money bag for literally nothing.

flexmotoring

6633 View listings

Posted 9 months ago·Last reply 8 months ago

5 comments

house*of*paws

·9 months ago

779 View listings

Hi @flexmotoring

Iâ€™m a buyer only. I couldnâ€™t care less about Free Shipping â€¦ and have never used that filter to search.

My ONLY concern is the Total Price of the item: Item cost + shipping. Just sayinâ€™.

flexmotoring

OP8 months ago

6633 View listings

You're saying basically nothing honestly. This has zero to do with that, at all.

thismarkjohnson

·9 months ago

0 View listings

Youâ€™re not aloneâ€”free shipping doesnâ€™t guarantee more sales, especially in categories with high return rates. Many sellers bake shipping into the price and still see the same buyers and more returns. It may be worth turning free shipping off, tightening return policies, or excluding problem items to protect your margins.

flexmotoring

OP9 months ago

6633 View listings

You can't turn it off.

flexmotoring

OP9 months ago

6633 View listings

You can't turn it off. Not how the world works