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Fraudulent Return
What can I do? Buyer changed mind on an item. Opened up case to return. The item shows delivered, but I never got it. I went ahead and refunded the buyer because I figure I have no choice... a case i'm sure I can't win. Figured the package was misdelivered or something. I called up USPS to find out that the tracking they provided wasn't even to my house and wasn't even under my name. The returned item should have been around 3 or 4 lbs, but the USPS person said it was only a small envelope. Since the package doesn't have my name or address I can't get any info on it. Has any body come across this scam? How on earth did they do that... shows my zip code and city, but not delivered to me. Very Odd. Can't get a hold of Ebay, no number to call. This really sucks! I'm ok with the loss, but i would like Ebay to know about this. Any Ideas?
kh-shakhib
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
windshearmarketing
·1 year agoI had something similar happen except the empty envelope was delivered to me. Then the buyer disputed the charge and stated the item had been delivered! I guess he figured I'd never get it. Then I had another return request about a week later. What I'm trying to figure out now is how to get in touch with someone with a pulse at eBay. The only choice they're giving me is to send a return label (at my expense) when my policy states buyer pays return postage. I don't mind refunding their money when I get the product back in sellable condition. That would shut down the scam. Oh, and I'm not OK with the loss...
cameragraveyard
OP2 years agoAm I allowed to post a tracking #?
nenu-5410
·2 years agoYes it's your item @cameragraveyard so you're allowed to post some details about it here, for us to discuss.
kensgiftshop
·2 years agoYes, you can post the tracking number, but don't think it'll show much, other then delivered.
kensgiftshop
·2 years agoEbay knows about it, it's been going on for awhile.
You need to get a letter from USPS stating that the package with that tracking number was not addresses to you.
File mail fraud and a police report.
Once you have those, appeal the case.
cameragraveyard
OP2 years agoAlso just realized I probably paid for return shipping. How do I check if I paid for the return shipping. Oh my gosh. This is just horrible.