False advertising but it is a final sale
I got a shoe on eBay that is pre owed and when I received the shoe it looked nothing like it was advertised on the picture, there are scratches that is not shown on the pictures and his description did not say anything about the defect it only said “pre owned, man size 10.5â€. so I started a case for false advertising but the seller has the Item on final sale and I looked up that eBay money back guarantee does not care about false advertising so my question is would I still get a refund since is not the same as the picture or am I completely screwed because is a final sale and money back guarantee does not include false advertising???
6 comments
mtgraves7984
·2 years agoYou're "false advertising" would be a 'Doesn't match photos and description' reason in the Return claim. Good luck.
klhmdg
·2 years agoFile a "not as described" case.
There is not "false advertising" BUT Not As Described will work.
No such thing as a Final Sale either.
No returns doesnt mean No Refunds.
stainlessenginecovers
·2 years ago@klhmdg there IS such a thing on items sold through the Authentication system. ALL are 'no returns'. Either Authentication sends it and it's approved as is, or they return it back to seller (or notify buyer of xyz discrepancy and give buyer opportunity to decide)
Once 'shipped' from Authentication to buyer- no returns allowed (also because people can 'send back' fakes etc.)
klhmdg
·2 years ago@stainlessenginecovers There is NO mention of these being authenticated.
OP just says "used" shoes. There is also shoes you can buy that are NOT sent through the authenticator.
Where did you see in the post it was shoes sent through the authenticators?
stainlessenginecovers
·2 years ago@klhmdg working my way backwards- when a listing states FINAL SALE it is because it went through the Authenticator. There is NO other 'Final Sale' shown (unless someone writes it in their description, which we all know would mean nothing)
stainlessenginecovers
·2 years ago(I just responded telling you to start your own thread as that one is 2+years old, but looks like you either figured it out or someone messaged you)...anyway,
If you bought shoes that went through the Authentication- there are 2 things they look at.
a.) is it authentic
b.) does it match what is stated in the listing
Apparently it did so there is nothing you can do. ALL items going through Authentication are listed (by the system, not the seller) as NO RETURNS (once they 'send' it to you, means they have APPROVED it).
Give us the listing number (12 digit number, small-half way down on the right) so we can look at the listing to see what description says, picture shows- then we may be able to 'direct' you
(Note: We is just us simple fellow members (non-employees) that try to help others).