Entering a review on an Ebay seller | Returns

larso.richa · 2025-09-09T08:51:14.429000Z

Morning, I bought an item on June 6, 2025 from a seller who lives in China, i live in the U.K. I received the item June 18, 2025. I returned the item via Royal Mail, as instructed, on June 20, 2025. The item is now, on September 9, 2025, supposedly stuck in Chinese customs. I have contacted Ebay customer service several times and have been told i did not return the item within the alloted time. That is not accurated. The seller refuses to refund me - Â£135 - because he has not received the item. Ebay has denied my refund on a basis of eligibility for a guaneteed refund. So, how do i proceed. Never shop with either the seller and or never shop with Ebay. These are options that will most likely be self-fullfilling. I post her to warn other about doing business with any seller in China. I did nothing wrong or incorrect, neither seller or Ebay has acted in good faith and returned my money. I guess it is buyer beware. I haven't finished my appeal process with Ebay, should they refund me i will be back here to update the facts. Thanks for listening, R. L.

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