eBay should consider allowing the seller to request 3rd party reviews on INAD cases | Returns

sustainable_swag · 2023-09-12T22:14:10.770000Z

I accepted a $17 offer on a jacket listed at $45 and upon receipt, the buyer claimed the jacket didn't fit them the way they expected. The buyer included pictures of them wearing the jacket but they were hunched over and holdng the sleeves to make the jacket look tight. The buyer then said they were willing to keep the jacket (that doesn't fit) if I sent them $15 of the $17 they actually paid me to account for their disappointment. Instead of claiming "doesnt fit" as their reason for their return, they claimed INAD. In these instances, the seller should be able to say 1) I do not agree with the reason for the return AND 2) request a third party review BEFORE the refund can be issued. eBay can then take a look at the messages, see that the buyer is not being forthcoming and gaming the system. If this ia already a thing, this option was not offered to me and I was forced to refund the original shipping.

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eBay should consider allowing the seller to request 3rd party reviews on INAD cases | Returns | eBay Community