Ebay screwing sellers - buyer payment dispute | Returns

whatever7777 · 2023-10-06T02:28:20.559000Z

I've been an ebay seller for 24 years. Only had one issue with a hothead seller a couple years ago. Now I sell a pair shoes buyer pays, I ship, buyer receives. Here's where the lies start, buyer asked not send the box so I didn't. Then buyer claims not as described, even though the description contradicts their claims. I don't accept returns, buyer sen them back anyway. Then ebay tells me the buyer filed a payment dispute and they are taking the money back AND charging me a $20 penalty. In what bizarro world is this my fault? Or asked another way how is there anyway I could have prevented this or prevent it in the future? Why would I continue using ebay if its going to be a headache and cost me $20?

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