EBay Refunded the Wrong Amount, Seller Says He Can't Help | Returns

puzzler60 · 2023-09-23T23:46:16.302000Z

I recently returned a pair of shoes for a refund. They were $54 plus tax and shipping, for a total of $70.77. I paid for the return shipping label when it was printed out. No problem. When the refund was issued, it was for cost of the return shipping label was deducted, even though I'd already paid for it. EBay issued a refund of $45.97, which doesn't even cover the price of the shoes. The seller says the problem is on EBay's side and he cannot help. I can find absolutely no way of contacting EBay for help with this. The refund has already been issued, so they consider it closed. I'm really frustrated.

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EBay Refunded the Wrong Amount, Seller Says He Can't Help | Returns | eBay Community