Ebay New Hours?
What are Ebay new hours to talk to someone? I haven't been able to get ahold of anyone. I keep getting this message that it is not their normal business hours when it is. I can't even chat. What is going on? Thanks ahead of time for any help.
5 comments
ryry-jj
·1 year agoHow are you contacting eBay? Chat, call back, social media?
soh.maryl
·1 year agoDid you know that most issues on eBay can be resolved without actually speaking with anyone?
If you'd like to return here and give details of your problem, we' d like to help if we can.
eburtonlab
·1 year ago@califdreamin2004
eBay does not accept incoming calls for general customer support.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
Try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
califdreamin2004
OP1 year agoThanks for your reply and especially for the "if nothing else works link". It has been working for me every time! Where were you able to find this link at?
eburtonlab
·1 year agoWhere were you able to find this link at?
I think I first ran across that link on one of the other eBay community boards, possibly on the UK boards. I was curious if the same link would work in the US if I changed it from ebay.co.uk to ebay.com, and it turned out that it did. I (and many others) have been sharing it ever since.