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    Ebay keep sending me email regarding a transaction that I never received

    ebay keep sending me email asking for personal information 

     

    i post a ipad pro for sale and one person bought it but I cancelled the order and refunded the money to the buyer so no money was collected or receive 

     

    so please stop sending me emails 

    lorlorlui
    lorlorlui
    137View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    7 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    wastingtime101

    wastingtime101

    ·2 years ago
    0View listings
    @lorlorlui wrote:

    ebay keep sending me email asking for personal information 

     

    i post a ipad pro for sale and one person bought it but I cancelled the order and refunded the money to the buyer so no money was collected or receive 

     

    so please stop sending me emails 

    The problem with eBay's system is they let new sellers list items for sale before verifying their personal info and completing the managed payments set up. It's a bad system. They should be verifying all of that before allowing sellers to list items, the same way other platforms do.

     

    What was the value of the iPad Pro @lorlorlui ? If payment sent by buyer including shipping was $600 plus then eBay is required by law to send a 1099-K, even if you cancelled and refunded. Sellers need to account for expenses and refunds. If the iPad was $600+ you would be required to report the sale when filing taxes, even though it would come to nothing owed since you cancelled and refunded the sale.

                                           
    mtgraves7984

    mtgraves7984

    ·2 years ago
    2740View listings

    ebay keep sending me email asking for personal information 

     

    @lorlorlui 

     

    They keep sending emails because they think you want to sell here and so you can be paid if you do. It's all good...

                                           
    zoda99

    zoda99

    ·2 years ago
    1198View listings

    @mtgraves7984No Graves79. It's not all good. Do you work for an advertising company by any chance?

                                           
    mtgraves7984

    mtgraves7984

    ·2 years ago
    2740View listings

    @zoda99 

     

    No. I do not. ðŸ™„

                                           
    kensgiftshop

    kensgiftshop

    ·2 years ago
    389View listings

    if the buyer paid, you did receive money.

    You need to provide the information so it can be reported, if needed.

                                           
    janet9988

    janet9988

    ·2 years ago
    127View listings
    @lorlorlui wrote:

    ebay keep sending me email asking for personal information 

     

    i post a ipad pro for sale and one person bought it but I cancelled the order and refunded the money to the buyer so no money was collected or receive 

     

    so please stop sending me emails 

    You DID receive the money since you stated you  had to refund it.

     

     If the buyer did not pay then you would not have needed to refund them.

     

     

                                           
    2 years ago

    This isn’t eBay. You are not talking to anyone who works for eBay.

    This is a community forum for buyer and seller discussions.

    We can’t stop eBay from messaging you. Give them the info they want and they will stop otherwise eBay will more than likely suspend your account for noncompliance.
    Sorry.

                                           
                                                                                     
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