Ebay doesnt protect its sellers of 5+ years and its awful!! | Returns

pricelesspiecesco · 2024-05-21T04:50:34.105000Z

<bottom> â€ƒâ€ƒEbay doesn't protect it's sellers at all and it's awful. I was on vacation and someone who was an assistant failed to send an item. I then contacted ebay yold them that I was sending the item provided them tracking . The item was sent out. As it was being sent the case was closed and I couldn't appeal it. I contacted ebay told them I had told them I was sending it and provided tracking proof. The item has been delivered for 7 freaking days and ebay charged me the full amount and the customer got free shoes. So now I'm down a pair of shoes, money and the customer got them for free because ebay is charging me. I was told by a manager oh well you should of refunded them. We'll little too late for that because the item has been delivered I couldn't appeal and now the customer got free shoes because ebays charging me for them. I'm down money, inventory and shoes. Ebay doesn't protect sellers. In tbis case they can escalate a case when shoes have been sent and ebay will charge the seller even if the shoes were sent out. Anyone can do this now and as a seller you're NOT protected. Smh as a user of hundreds of sales and 5 + years tbis is awful. I tried to do the right thing and send the shoes fir the customer the person escalated to close the case and ebays automated system didn't protect me as a seller smh

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Ebay doesnt protect its sellers of 5+ years and its awful!! | Returns | eBay Community