If you are within 30 days of the delivery date, do as Ken says above. Open a return case. You don't have to bother complaining about the seller. The eBay Money Back Guarantee is good for 30 days.
Go to your purchase history and click return item and select, the item doesn't match the description as the reason. The seller will have 3 days to accept the return and pay return shipping or refund without returning. If they don't, return to the case on day 4 and ask Ebay to step in.
lakefor94
·2 years agoIf you are within 30 days of the delivery date, do as Ken says above. Open a return case. You don't have to bother complaining about the seller. The eBay Money Back Guarantee is good for 30 days.
kensgiftshop
·2 years agoIf you received an item that isn't working;
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.