didn't receive return shipping label,
return authorized by seller; supposedly sent label, but only got sheet on tracking; seller says he cannot resend label, has to come from ebay; NOTHING on ebay site as to how to get a label; ebay is running me around in circles; how do i get return shipping label?
4 comments
bonjourami
·3 years agoDid you open an actual case? Was this an international transaction?
pyewacket1977
OP3 years agoThe case was opened, the seller agreed to take the product back (it was not what was ordered); I received an email in which I was instructed to press button to print the label, but there was no label there to print, only tracking info.
bonjourami
·3 years agoAre you able to ask Ebay to step in? Usually after the fourth day of an opened case thats possible.
lakefor94
·3 years agoThis is the 3rd post of exactly the same problem I have seen this morning. Buyers can't print return labels.
If you want to communicate with a eBay Customer Service rep that actually works for eBay, contact them thru Facebook messages. They can sort this out for you.
https://www.facebook.com/eBayForBusiness/