After the previously mentioned advice do yourself a favor and read Ebay policies about the Money Back Guarantee. It will save you stress in the future. There's a time limit and other things to be aware of that are very helpful to know when things go sideways.
Seller saying they don't do returns/refunds doesn't mean you get stuck with a bad item. Contact the seller and tell them. They should refund and/or ask for it to be returned. If they don't respond, open a "not as described" or "item arrived damaged " case.
If the broken zipper was not mentioned in the listing. Hit the Return This Item button using the reason "doesn't match description or photos". Seller is required to provide you a shipping label and give you a full refund upon return. This is eBay's Money Back Guarantee Program for items that are not as described.
roccotacodad54
·1 year agoAfter the previously mentioned advice do yourself a favor and read Ebay policies about the Money Back Guarantee. It will save you stress in the future. There's a time limit and other things to be aware of that are very helpful to know when things go sideways.
Luck to you.
greatstuff80
·1 year agoSeller saying they don't do returns/refunds doesn't mean you get stuck with a bad item. Contact the seller and tell them. They should refund and/or ask for it to be returned. If they don't respond, open a "not as described" or "item arrived damaged " case.
threelittlelambs
·1 year agoIf the broken zipper was not mentioned in the listing. Hit the Return This Item button using the reason "doesn't match description or photos". Seller is required to provide you a shipping label and give you a full refund upon return. This is eBay's Money Back Guarantee Program for items that are not as described.