Closed case + return item etc. | Returns

jaroslaw_sumara · 2024-11-27T08:31:34.301000Z

Hi,I have the following problem. I bought an item on eBay. Shipping, handling took a very long time (customs handling, etc.) and I decided to return it. I made a return (there was such an option in the purchased offer) - due to the long delivery period, I refused to accept the package. The package was sent back to the supplier (under the same number). I opened a return on eBay. The seller wrote that the package was still at customs and should reach me. eBay closed the case. I made an appeal - the decision was negative and final. After all this, two weeks later I received information that the package was returned to the seller and the seller picked it up (there is tracking). At the moment I can't open any case about this item on eBay, the seller is not responding. I don't have the money or the package. What can I do?Best regards,J.Sumara

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Closed case + return item etc. | Returns | eBay Community