Cannot upload a return shipping label

I have a label purchased and tried uploading, but the button won't turn blue (stays grey, can't be clicked). I fixed this problem before somehow, but I can't remember how. Anyone have a solution? logitechradio return problem.PNG

product2people

3876 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

dare-2046

·2 years ago

0 View listings

@product2people wrote:
I have a label purchased and tried uploading, but the button won't turn blue (stays grey, can't be clicked). I fixed this problem before somehow, but I can't remember how. Anyone have a solution?

When eBay threw an error unrecognized tracking number @product2people the workaround was to add a digit zero ahead of the tracking number. Perhaps that'll work here too to activate the button.