Buyer trying to pull a bait and switch. Opened a return. Sooo MAD | Returns

44joannenj · 2025-06-12T00:26:18.400000Z

When I shipped the Linen Dress (with patterns), I emailed the buyer that day with the USPS tracking number and stating that the linen dress was light and beautiful. She emailed me back said that she had the exact same dress BUT put it in the dry so it shrunk and now her 10 year old daughter is wearing it . NOW she opened a return, took a picture of the dress she shrunk and said the size was not as described. HELLO.... I looked at the picture and that is not the pattern of the dress I sold to her. Do I send her and email stating that she is trying to scam me for the money back and let her know that the front/back patterns DO NOT MATCH what I sold her??? Or do I get in touch with Ebay and I'm sure they will give her back the money because they don't want to lose a customer. Even though I'm right. Why do they side with the scammers????

Discussions

Buyer trying to pull a bait and switch. Opened a return. Sooo MAD | Returns | eBay Community