Buyer selected â€œitem not as describedâ€ to return a exact match item | Returns

02faye-98 · 2025-02-27T12:23:17.727000Z

I sold a camera on eBay, with clear descriptions of the type and condition. The buyer purchased it, thought itâ€™s another camera under the same brand. The camera is delivered on the beginning of February, the buyer request a refund at 15/02/2025. Using the reason that I send a wrong product & product not as described. I didnâ€™t check messages until 26/02/2025, the refund has already been authorised by EBay, and the camera is already delivered to my place. is there anything I can do? I canâ€™t find a place to report the problem. Thank you.

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Buyer selected â€œitem not as describedâ€ to return a exact match item | Returns | eBay Community