Buyer Says Item is Defective but Feedback Says Otherwise. | Returns

doe9de5 · 2023-06-16T19:12:14.506000Z

Hi everyone so I sold this instax mini 9 exactly 30 days ago the seller received the item no problem and left positive feedback stating the item works fine. Now today I received a message from the buyer asking to return the item saying they just tried it today and it didn't work. Something doesn't add up, I have a clear admittance from them the item works but yet they now claim it doesn't. I asked them if they put batteries in it and explained to them of the situation currently awaiting a response. What should I do here.

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Buyer Says Item is Defective but Feedback Says Otherwise. | Returns | eBay Community