Buyer ruined item and now wants a refund | Returns

frmrsdhtr · 2023-05-28T11:54:25.951000Z

We sold a vintage M1917 bayonet scabbard sheath. The buyer got it and decided to go after it with a scrubbie of some sort. He rubbed most of the paint off one side. Then he decided he didn't like it and did a return. I called ebay and told him he's wanting to return it, but he has ruined the item. They told me to have him to return it and then I can counter his claim. I got it back in the mail yesterday, and he did a number on the item. It's basically worthless now. No one is going to want to buy a vintage piece that someone scrubbed half the paint off of. The only option ebay gives me is to subtract a deduction up to 50% of the original value. I don't know what to do in this situation. There has to be some other recourse for someone destroying your item and then wanting their money back.

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Buyer ruined item and now wants a refund | Returns | eBay Community