Buyer opened return request | Returns

kokomomo-japan · 2024-09-04T06:38:15.373000Z

Hello,My buyer opened a return request for the first time. We will accept the return, but here is the problem. We sell on eBay USA but are based in Japan. The buyer is located in Spain.I can't generate a return shipping label to Japan. What are my options? Can I ask the seller to pay for the shipping and we reimburse the buyer? Thank you for your time.

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Buyer opened return request | Returns | eBay Community