Buyer got a refund by opening a return case while it was being delivered | Returns

jedid37 · 2024-09-20T06:07:11.893000Z

The parcel was already on its way, but the buyer kept complaining that it hasn't arrived and it was coming too late. I explained that since the parcel was already on the way, the buyer would have to receieve it first and send it back to me to get a refund.Instead, eBay decided to give a refund to the buyer while the parcel was on the way.The buyer does not respond to my messages now and I can't even get my funds or my item back!Why is the system so unfair for the seller???Do you guys care about the risks the seller has to take to sell on this platform? I am so sick of being ripped off.Even though I show them the tracking information that the item is delivered, eBay continues to refuse to give my funds back and only require me to talk with the buyer, who never responds to me now. (Of course, because he now got an $500 item for free as he wanted.) I will be posting this on every single community and contact the customer service until I get my funds back rightfully!!

Discussions

Buyer got a refund by opening a return case while it was being delivered | Returns | eBay Community