I know there are many of these incidents and each conversation has been closed by either eBay or users. How this case began, a buyer purchased a high end collectible figure worth a lot. They used a guest/throw away account. The reason I proceeded with this was because on another purchase, the same address was used with their correct name and phone number. So I figured they were just signing in from phone to purchase. I take photos of every item prior to shipment, photos of it in the package, and...

Sorry you were scammed, but Im not sure why you think taking pictures of the item while packaging would save you from a damaged in transit, snad complaint. Ebay wouldnt even look at those photos to prove what was shipped, or even what was received, as they can be doctored. I wouldnt put much stock in what the outsourced, drone, csr told you..they only tell you what you want to hear to get on to the next call. You are better off speaking to one of the actual Ebay, American, employees, on Eba...

Buyer claims high end collectible â€œdamagedâ€ then scams a return | Returns

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Buyer claims high end collectible â€œdamagedâ€ then scams a return | Returns | eBay Community