Buyer asking for partial refund on shipping | Returns

ladymasonjar1642 · 2024-09-29T15:17:06.945000Z

Buyer ordered the item on 9/19 and I shipped in less than 3 business days, it was delayed due to the hurricane and will be delivered tomorrow 9/30, the buyer left a negative review on 9/27 â€œstating I took to long to ship and now itâ€™s stuck in the hurricane â€œ(I got the review removed because it was out of my control) she messaged has asked for a partial refund after the review and I told her that they were delayed due to weather and they were shipped on time and that if they didnâ€™t show up in the next few days I would look into things. I updated her this morning stating they would be delivered tomorrow and sheâ€™s still asking for a partial refund for the shipping, not sure what I should say?

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Buyer asking for partial refund on shipping | Returns | eBay Community