Anyone else outraged by the new "free" return policy for parts?
If I send out a "new" part- and someone puts it on their boat- decides it's not the problem and then returns it- it's NOW NOT NEW ANYMORE! This is why Cabelas stopped selling marina parts- Too many people buy and try parts as they try and figure out what's wrong. The SELLER is screwed with this policy. For one- "Ebay paying half the return label" still only comes to what I normally pay through the post office- No deal there. Doubling my workload. And losing money while I get back USED parts!!! I can have a great month of July and have to refund it all in August - **bleep**. Guess I'll be moving off Ebay soon.
12 comments
mrphilf
·1 year agoI will now be spending several wasted hours relisting all my NEW parts as USED…until ebay decides to try to force me to accept returns on them too…
loose_goose_garage
·1 year agoThe lack of knowledge, correct information given, and correct answers from "those in the know" on this subject are ridiculous. And that is disregarding the whole policy in itself.
mudshark61369
·1 year ago@cclynny7ygv ,
Your right about people "trying" parts to see if they fix a problem.
If the parts that are getting returned are mostly electronic ones why not stop selling them on ebay and concentrate on listing gaskets, seals, hoses, impellers, control cables, and other mechanical parts? Those are things one knows have gone bad and need replacement.
It might also help if besides giving a parts number you also say what years/models/displacement of engines the parts fit in your descriptions, for the people not smart enough to have or look up repair manuals online. If you look at some of the other sponsored listings that are on your listing's pages you see that info given in titles and in the descriptions.