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My problem is not solved. The seller avoids taking responsibility and thinks it's your fault. I am damaged and I want you to solve the problem as soon as possible.
I can forward you messages from the seller.
4 comments
My problem is not solved. The seller avoids taking responsibility and thinks it's your fault. I am damaged and I want you to solve the problem as soon as possible.
I can forward you messages from the seller.
soh.maryl
·8 months agoSorry to hear that your problem is not solved. It appears you believe you're addressing eBay CS.
It's not our fault, but we might be able to help you solve the problem as soon as possible if you would just let loose of more information.
BTW, if you've never read the eBay Money Back Guarantee, now might be a good time.
bonanza125
·8 months agoThis is a community of buyers and sellers who answer questions and give advice. Ebay isn't here nor do you need to speak to an Ebay agent. Just file a return case and select the reason for your return. If the item isn't as described then file an "item not described." Return the item and then once returned the seller should give a refund. The seller can't say they aren't taking responsibility cause they have to. You as a buyer have rights and you have a 30 day moneyback guarantee.
kensgiftshop
·8 months ago@marioipsa
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
wastingtime101
·8 months agoThis is a public forum @marioipsa , not eBay support.
Have you filed a return request?
https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041