Your listing is successful but there's a problem with your Gallery picture.
I have been attempting to resolve the "Your listing is successful but there's a problem with your Gallery picture." but I cannot seem to get any technical status or resolution.
Are there any resources available to resolve this issue?
I've made several calls and there is nothing beyond the fist of October in the community forums about this issue.
I cannot simply revise my listing on the site, I have over 40,000 lisings
7 comments
elizabeth@ebay
Good evening everyone.
We have gotten this in front of our tech team, as well as the links you reported @bcmike0_1. Please keep us updated if this persists.
bcmike0_1
·10 months agoThank you!
bcmike0_1
·10 months ago@elizabeth@ebay @kyle@ebay Can you please take a look into this issue?
hardrhymer76
·10 months agoThis was happening site-wide a couple of weeks ago and has since been resolved as far as I know.
It was just a seller-side display issue that didn't affect listing visibility or anything else (all normal on buyers' end), and the advice was to ignore it until it was fixed.
If you're getting this error now, part of me thinks it's related to browser cache and/or cookies for eBay. You could try clearing those and see if that works.
bcmike0_1
·10 months agoUnfortunately it's not resolved. It's still happening to me daily. I just listed this and the same issue.
bcmike0_1
·10 months agoAnd just to add, when you click 'See Details' it takes you to this page, which looks extremely outdated and provides links to 3 pages that no longer exist in eBay's world.. I reported this through Technical Issues/Bug on the "?" earlier in the week and got no response although I didn't expect one since they don't reply.
I removed my item number even though it can be easily found...
Fix Gallery Image - Path to broken link - https://cgi5.ebay.com/ws/eBayISAPI.dll?DisplayGalleryImagePageV3&Item=('item number')
Revise your item - Path to broken link - https://cgi5.ebay.com/ws/eBayISAPI.dll?UserItemVerification&item=('item number')
eBay Customer Suppoert - Path to broken link - https://contact.ebay.com/ws/eBayISAPI.dll?ShowCUPortal
bcmike0_1
·10 months agoBeen getting this as well off and on for about a week. I reported it through the '?' on the weekend to Technical Issues but there's no feedback on that.
The other issue is the link it provides to fix the issue was deprecated long long ago.
I ended up ending the listing since I couldn't modify it as it had open offers out on it and uploading the pictures again.