When trying to change about us or profile picture I get the same error
When trying to change about us or profile picture I get the same error which states:
"Error on saving Profile."
3 comments
When trying to change about us or profile picture I get the same error which states:
"Error on saving Profile."
wastingtime101
·1 year agoHi @dans-bike-tyres . Yep, lots of users are facing this.
eBay made a change - not sure if intentional or if a bug - where you can't save changes to your profile if there are line breaks in the 'about' section.
You have a lot of line breaks so you'll need to remove those if you want the changes to go through.
gottasellemall69
·1 year agoThank you, tried it and it worked- I have been struggling with this for months, is this documented somewhere or is it one of those "if you know you know" kinda deals?
wastingtime101
·1 year agoIt's been reported since ... I don't know ... October? An eBay rep says there's an open tech ticket on it. If you want to read more:
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Red-Banner-quot-Error-on-Saving-Profile-quot/m-p/34810985#M135493