Unable to promote items
Nearly two weeks and still the same despite escalating twice.
Last message from ebay 31st July copied below and no further contact or resolution..
Anyone else having issues?
Hello John,
This email is in continuation to the conversation that we had over the chat regarding not being able to promote your items.
We really appreciate you patiently waiting for us while we researched your concern. We had escalated this concern as promised.
I am working closely with the relevant team to seek a resolution for your query. I will be keeping your case open but you may receive a survey in meantime. Please do not worry, I will be taking full ownership of your query until we can get a resolution. If you encounter any other issues relating to this, we are happy to assist you further.
Regards,
Vipul Horo
eBay UK Sell Chat
