Unable to leave feedback on a purchased/delivered item do to previous cancellation?

I listed an item.. Sold it, buyer cancelled 15 minutes later ("sorry I bought another bag") I relisted the item and a couple weeks later sells again.. Delivered, buyer thought it got lost, but her community desk was not on the ball and we were all good. She left me positive feedback but I have no option to reciprocate and leave her buyer feedback. Wondering if this is a bug based on the previous cancelled sale. I actually do have the option to leave the original cancel person feedback? but not the very polite, very kind buyer who actually purchased the item.

householdrecycle

4884 View listings

Posted 2 years ago·Last reply 2 years ago

2 comments

eburtonlab

·2 years ago

5541 View listings

See if the option to leave feedback for the correct transaction appears here:

https://www.ebay.com/fdbk/leave_feedback

titipeo

·2 years ago

714 View listings

Don't get me wrong, but feedback for buyers is useless as sellers are not allowed to leave a neutral or negative feedback. You can only leave positive feedback. This type of setting tends to skew the buyers persona. Sellers, on the other hand, can receive neutral or negative feedbacks.

I do not think the previous cancellation have anything to do regarding your ability to leave feedback. By the way, what option did you use for the cancellation?